TERMS AND CONDITIONS AS AT 11th November 2019
1. OFFER AND ELIGIBILITY
a. This ‘Refer A Friend’ promotion (RAFP) is offered by bloom™ hearing Limited (NZBN 9429030584259) of PO Box 46- 323 Herne Bay, Auckland New Zealand 1010 (bloom™).
b. The Offer is valid for one (1) $100 Gift Card to be delivered to an existing bloom™ hearing specialist customer when they refer a new customer (Referred Customer) to a bloom™ hearing specialist clinic. The referred customer must complete a Hearing Health Check appointment with any bloom™ hearing specialist clinic and quote the Existing Customer’s name and contact details before the booking or at the appointment.
c. The program will not allow customers under the age of 50 years of age to claim a $100 gift card if they have normal hearing
d. If you are an existing bloom hearing customer, you can refer anyone to a bloom hearing clinic for an appointment to be eligible for this offer (referee customer)
e. Subject to clause 1(4), this offer is only open to: Existing bloom™ hearing specialist customers in New Zealand (Existing Customer) who has previously completed at least one (1) appointment at a bloom™ hearing specialist clinic.
f. For the avoidance of doubt, the Referred Customer must be a new customer (not a previous or existing bloom™ customer). An Existing Customer may make referrals to an unlimited number of Referred Customers. This is not available to employees of bloom™.
2. TAKING UP THE OFFER
An Existing Customer can receive a $100 Gift Card when:
a. A New Customer (Referred Customer) contacts bloom™ hearing specialist after being referred by an Existing Customer and completes a Hearing Health Check appointment with any bloom™ hearing specialist clinic.
b. The referred customer completes a bloom hearing appointment and presents with a hearing loss;
c. The Referred Customer must book within the Promotional period book and complete a free hearing health check appointment with any bloom™ clinic in New Zealand (Appointment); and
(iv) the Referred Customer must quote the Existing Customer’s full name, email and phone number at the time of booking the Appointment and / or at end of the Appointment (Full Details). If the Referred Customer cannot provide Full Details which match the Existing Customer's details on the bloom™ system, the referral will not be valid.
3. ISSUING OF THE $100 GIFT CARD
(1) The Existing Customer will receive one (1) $100 Gift Card via a tracked delivery service to their residential address given to bloom™ hearing specialist. Delivery of the $100 Gift Card may take up to four (4) weeks from the time the Referred Customer has completed their appointment.
(2) If bloom™ hearing specialists cannot offer a $100 Gift Card due to events beyond its reasonable control, it will contact the customer and offer a reasonably comparable substitute to the Gift Card.
(2) bloom™ hearing specialists will not provide the Existing Customer with any information relating to a Referred Customer, except for the fact that a Referred Person has completed a Hearing Health Check appointment and that the Existing Customer is therefore entitled to receive a $100 Gift Card from bloom™ hearing specialists, in accordance with these Terms and Conditions.
(1) Notwithstanding any other provision in these Terms and Conditions, except for clause 3(2), bloom™ hearing specialists may:
a. Suspend or withdraw all or any part of this offer for any reason and at any time;
b. Vary the terms or content of all or any part of this offer including (without limitation) any time or date in this offer and these Terms and Conditions.
(2) To the extent permitted by law bloom™ hearing specialists will not be liable to any person for any cost, loss, damage, liability, expense or claim arising, whether directly or indirectly, in connection with the offer of the $100 Gift Card.