TERMS & CONDITIONS

TERMS AND CONDITIONS AS AT 1st December 2019 (Terms)

1. OFFER AND ELIGIBILITY
   1. This ‘Christmas Calendar’ promotion (XMASP) is offered by Active Hearing Pty Ltd trading as bloom™ hearing specialists Australia (ABN 91 087 971 051) of Unit 4, 660 Lorimer St, Port Melbourne, VIC 3127 (bloom™).
   2. By participating in the XMASP you agree to be bound by these Terms.
   3. The XMASP will be open from 1st December 2019 to 25th December 2019 (Promotion Period).
   4. Every day (from 1st -25th December 2019) one question can be answered online (a different question each day). The answers can be found on www.bloomhearing.co.nz.
   5. To qualify for the XMASP:
      1. you must be a resident in New Zealand over the age of 26 and have answered the daily question correctly on https://bloomhearing.leadfamly.com/nz-bloom-advent-calendar-2019 within the Promotion Period;
      2. you can only enter once per day.
      3. You can only enter once per household per day.
      4. you must have entered your contact details in the form on the webpage (full name, email and phone number).
   6. The XMASP is not available to employees of bloom™ or Widex APAC.
2. ISSUING OF THE PROMOTIONAL REWARD
   1. Each person that meets the criteria set out in paragraph 1(d) above will enter the weekly draw to receive a $100 VISA Gift Card for the first 3 weeks and then a main prize on the 25th December - $250 Gift Card (Reward).
   2. The draw will be a random draw performed the Sunday day at 10am at bloom hearing specialists, 660 Lorimer street, Port Melbourne, Australia. Sunday 8th, 15th and 22nd. Main draw 26th December 2019.
   3. The winner will be contacted via email the next day.
   4. The Reward will be delivered by a tracked delivery service to the residential address given to bloom™ (at bloom's™ cost). Processing and delivery of the Reward may take up to four (4) weeks from the time the Referred Customer has entered the competition.
   5. If bloom™ cannot offer the Reward due to events beyond its reasonable control, it will contact the winner and offer a reasonably comparable substitute to the Reward.
   6. If bloom™ cannot get in contact with the winner within 2 weeks, bloom™ will conduct a second draw and follow the process described above.
3. PRIVACY
   1. bloom™ collects personal information in order to conduct this XMASP. If the information requested by bloom™ is not provided, bloom™ may not be able to provide requested goods or services and the individual may not be able to participate in the XMASP.
   2. bloom™ will handle Personal Information in accordance with its Privacy Policy at https://www.bloomhearing.co.nz/en-nz/footer-content/privacy-policy. The Privacy Policy outlines how bloom™ handles and deals with personal information, how you may access and seek the correction of the personal information that bloom™ holds about you, how you may complain about a privacy breach and how bloom™ will deal with such a complaint.
   3. In administering the XMASP and for related purposes, bloom™ may disclose personal information to its related entities, agents and service providers. Some of these are located overseas, including in Denmark, Singapore, South America and New Zealand.
4. MISCELLANEOUS
   1. bloom™ reserves the right to cease and / or revoke the XMASP or substitute the Reward offered with another item of the same value at its sole discretion from time to time and without notice.
   2. To the extent permitted by law, bloom™ will not be liable to any person for any cost, loss, damage, liability, expense or claim arising, whether directly or indirectly, in connection with the XMASP. Any dispute or situation not covered by these terms, will be resolved by our management in a manner it deems to be fair (acting reasonably).

TERMS AND CONDITIONS AS AT 11^th November 2019

1. OFFER AND ELIGIBILITY 
   1. This ‘Refer A Friend’ promotion (RAFP) is offered by bloom™ hearing Limited (NZBN 9429030584259) of PO Box 46- 323 Herne Bay, Auckland New Zealand 1010 (bloom™).
   2. The Offer is valid for one (1) $100 Gift Card to be delivered to an existing bloom™ hearing specialist customer when they refer a new customer (Referred Customer) to a bloom™ hearing specialist clinic. The referred customer must complete a Hearing Health Check appointment with any bloom™ hearing specialist clinic and quote the Existing Customer’s name and contact details before the booking or at the appointment.
   3. The program will not allow customers under the age of 50 years of age to claim a $100 gift card if they have normal hearing
   4. If you are an existing bloom hearing customer, you can refer anyone to a bloom hearing clinic for an appointment to be eligible for this offer (referee customer)
   5. Subject to clause 1(4), this offer is only open to: Existing bloom™ hearing specialist customers in New Zealand (Existing Customer) who has previously completed at least one (1) appointment at a bloom™ hearing specialist clinic.
   6. For the avoidance of doubt, the Referred Customer must be a new customer (not a previous or existing bloom™ customer). An Existing Customer may make referrals to an unlimited number of Referred Customers. This is not available to employees of bloom™.
2. TAKING UP THE OFFER

An Existing Customer can receive a $100 Gift Card when:

1. A New Customer (Referred Customer) contacts bloom™ hearing specialist after being referred by an Existing Customer and completes a Hearing Health Check appointment with any bloom™ hearing specialist clinic.
2. The referred customer completes a bloom hearing appointment and presents with a hearing loss;
3. The Referred Customer must book within the Promotional period book and complete a free hearing health check appointment with any bloom™ clinic in New Zealand (Appointment); and
   (iv) the Referred Customer must quote the Existing Customer’s full name, email and phone number at the time of booking the Appointment and / or at end of the Appointment (Full Details). If the Referred Customer cannot provide Full Details which match the Existing Customer's details on the bloom™ system, the referral will not be valid.

3. ISSUING OF THE $100 GIFT CARD

1. The Existing Customer will receive one (1) $100 Gift Card via a tracked delivery service to their residential address given to bloom™ hearing specialist. Delivery of the $100 Gift Card may take up to four (4) weeks from the time the Referred Customer has completed their appointment.
2. If bloom™ hearing specialists cannot offer a $100 Gift Card due to events beyond its reasonable control, it will contact the customer and offer a reasonably comparable substitute to the Gift Card.

4. PRIVACY

1. bloom™ hearing specialists will handle Existing Customers’ and New Customers’ Personal Information in accordance with its Privacy Policy at https://www.bloomhearing.co.nz/en-nz/footer-content/privacy-policy
2. bloom™ hearing specialists will not provide the Existing Customer with any information relating to a Referred Customer, except for the fact that a Referred Person has completed a Hearing Health Check appointment and that the Existing Customer is therefore entitled to receive a $100 Gift Card from bloom™ hearing specialists, in accordance with these Terms and Conditions.

5. MISCELLANEOUS

1. Notwithstanding any other provision in these Terms and Conditions, except for clause 3(2), bloom™ hearing specialists may:
   1. Suspend or withdraw all or any part of this offer for any reason and at any time; 
      and/or
   2. Vary the terms or content of all or any part of this offer including (without limitation) any time or date in this offer and these Terms and Conditions.
2. To the extent permitted by law bloom™ hearing specialists will not be liable to any person for any cost, loss, damage, liability, expense or claim arising, whether directly or indirectly, in connection with the offer of the $100 Gift Card.