Your initial phone consultation

One of our NZAS audiologists will call you on the agreed date and time for your initial phone consultation.

Your audiologist will conduct a preliminary assessment of your hearing situation during this consultation. This is to ensure we are providing you with the best solution to meet your hearing needs. 

From your initial phone consultation, your clinician will recommend either:

  • a diagnostic hearing test with an audiologist
  • a hearing check with our Hearing Care Coordinator

What happens at appointments?

Our qualified hearing specialists will conduct a hearing health check at your appointment and this usually takes 10-15 minutes.

Once the hearing health check is complete, your hearing specialist will explain your hearing results and and offer a personalised recommendation based on your circumstance.

What to bring to my appointment?

While you can attend the appointment by yourself, we highly recommend asking a family member or a close friend to come along so we can have a deeper and more comprehensive discussion.

Also, please bring your:

  • Concession card
  • Current hearing aids (if applicable)
  • Past hearing test results / audiogram (if applicable)

Can I try on the hearing aids for free?

Yes, you can certainly try on the hearing aids for free! Your clinician will provide a Sound Experience where you will be able to hear what the latest technology sounds like in the clinic. Your clinician will also explain to you the different types of hearing aids and how they work. Some advanced hearing aids can connect to telephones, mobiles and even the TV! 

Find a clinic near you

Book a FREE hearing consultation

Enter your details below and we will contact you to organise a suitable date and time for your initial phone consultation with our NZAS audiologist.

Preferred appointment time
Are you a Southern Cross member?
Do you have hearing loss?
Do you have tinnitus?
Do you currently wear hearing aids?