First check whether the volume control is working, and whether you can make it louder. To do this, take the hearing aid in your hand and clasp it. The hearing aid should now emit a whistling noise. Check the hearing tube and earpiece for earwax or moisture and clean if necessary.
Check whether the battery is correctly inserted and fitted in correctly. If there is no improvement, replace the battery. If the problem persists, contact your local bloom™ hearing specialists clinic
by calling 0800 522 422
or booking a free appointment online