How we can help

Handling hearing aids

Help for inserting and removing, charging and cleaning, connectivity and pairing, app usage, and troubleshooting

Disclaimer

Only follow these steps if you feel confident doing similar tasks—like inserting contact lenses, changing small batteries, or adjusting glasses. Make sure you’ve been shown how by your Bloom audiologist, or have the correct replacement parts they’ve provided.

Use and wear

Learn how to insert, remove, turn on/off, restart/reset and adjust the hearing aid volume.
Use and wear

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Charge and clean

Learn how to charge and clean your hearing aids. Get basic maintenance tips including troubleshooting whistling hearing aids.
Charge and clean

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Connectivity and pairing

Learn how to put your hearing aids in pairing mode and connect to Bluetooth, TV, laptop, iPhone, iPad, MacBook, Apple Watch and Android devices.
Connectivity & pairing

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Hearing aid Apps

Discover how to set up and use mobile apps to control your hearing aids, adjust settings, and troubleshoot from your smartphone for added convenience.
Hearing aid Apps

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Maintenance

Learn how to care for and maintain your hearing aids to get the most out of your hearing experience.
Maintenance

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Frequently Asked Questions

FAQ
Need more information?

Get in touch

Our specialized Hearing Care Professionals are there for you.

Call us: 0800 522 422

Give us a call—we’re here to help.

Book an appointment

Select one of our nearby stores.