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Tips for Communicating with Someone Who Has Hearing Loss

The words we choose can make a big difference – especially when communicating with someone who has hearing loss. This expert-backed guide offers helpful tips to foster clear, confident and empowering conversations.
Published 10/30/2025,
Updated 10/26/2026
2 min read
Reviewed by Bloom Hearing Specialists New Zealand
Hearing lossTips and tricks
Couple sitting close together, enjoying the benefits of hearing improvement.

Q: What Is the Best Way to Start a Conversation With Someone About Hearing Loss?

A: When speaking to someone about their hearing loss, it’s important to lead with empathy, and focus on support rather than confrontation. Your goal is to empower and support them. Use a kind tone and open, respectful body language. Whenever possible, sit next to them, rather than across, as this may make hearing and connecting easier.

Instead of diving in directly, try bringing up the topic more generally, such as mentioning how common hearing changes are, or how they can sometimes affect daily conversations. You could also share a personal experience, such as having a hearing test or learning something new about how hearing works. This keeps the conversation relatable and non-threatening.

Friends at a cafe, showing something on a phone, enjoying hearing improvement.
Connect with loved ones across the globe, experiencing clear and uninterrupted conversations in videocalls with the help of hearing aids
Having some understanding of hearing wellness can build confidence if questions come up. Being informed allows you to approach the conversation with confidence and compassion, making everything feel more comfortable and meaningful for everyone.

Q: What Should I Avoid Saying to Someone With Hearing Loss?

A: How you approach the conversation, including your body language and words, is just as important as what you say when you communicate with someone who has hearing loss.

  • Avoid raising your voice

    Speaking louder does not always help and can sometimes feel uncomfortable.

  • Avoid negative associations

    Avoid associating hearing loss with negative traits like ignorance, confusion or insensitivity.
  • Avoid negative phrases

    Avoid phrases such as, "You're not listening."
  • Use clear, natural speech

    Speak louder and slower if helpful while maintaining a friendly, respectful tone. Be encouraging and make sure your loved one feels included in the conversation.
  • Approach with curiosity and care

    Approach the conversation with curiosity and care, not judgement.
  • Use simple, supportive phrases

    Phrases like “I understand how you may feel – would you like me to repeat what I said?” help create and inclusive environment.

Q: How Can I Encourage a Loved One to Get Their Hearing Checked?

A: You can gently encourage a loved one to get their hearing checked by reassuring them that it’s a simple, painless process designed to give helpful insights into their hearing health.

If your loved one is unsure about hearing health, gently suggest including a hearing check up as part of their regular wellness routine, just as they would for vision or blood pressure. If you know someone who has taken a hearing test, invite them to positively share their experience.

Most importantly, let them know that your concern comes from a place of care. Reassure them that your goal is to help improve their quality of life, not to pressure or criticise them. Remind them that taking care of hearing health is a positive step towards enjoying more moments together.

Q: What if They Are in Hearing Loss Denial?

A: For someone resisting the idea of hearing loss, framing a hearing test as just another part of their overall health check may make it easier to accept. Encourage them to take proactive steps to stay healthy and keep enjoying the things they love. You could also suggest they book a free hearing test at Bloom Hearing.

Elderly couple having a casual time watching tv wearing hearing aids

Compassionately pointing out specific moments or signs of hearing loss, like how they often turn up the TV or miss everyday sounds like birdsong, can help them see the signs without feeling pressured.

Elderly coup0le watching TV with hearing aids
Above all, be patient and let them move at their own pace. It often takes time for someone to recognise and come to terms with the experience of a change in hearing health. By staying supportive and understanding, you help create the space for them to take that step when they’re ready.
Couple staring together, discussing hearing loss.

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If you or a loved one are experiencing signs of hearing loss, a free hearing check is a great place to start.
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